FREQUENTLY ASKED QUESTIONS
Do you have any question? Find answer here
Some frequently asked questions about woods continental shipping services
How do I handle customs clearance?
Our team will assist you with customs clearance by providing the necessary documentation and guidance to ensure a smooth process.
What should I do if my shipment is delayed or lost?
In case of delays or lost shipments, contact our customer service team immediately. We will investigate the issue and provide you with updates and solutions.
What is the estimated delivery time for international shipments?
Delivery times vary based on the destination and shipping method. Generally, air freight takes 5-10 days, while sea freight can take 20-45 days.
How can I track my shipment?
You can track your shipment using the tracking number provided at the time of booking. Simply enter the tracking number on our website's tracking page.
What are the costs associated with shipping?
Shipping costs depend on factors such as weight, dimensions, destination, and shipping method. For an accurate quote, use our online freight cost calculator.
What documents are required for international shipping?
Commonly required documents include a commercial invoice, packing list, bill of lading, and any necessary customs forms. Specific requirements may vary by destination.
